You have the right to withdraw within fourteen days without giving a reason this contract. The withdrawal period is fourteen days from the date on which you or a representative from your third party other than the carrier and the goods have taken possession of or has.

To exercise your right, you have to send us

Detective firm Georg Krasser
Address: Franziska Fast Gasse 20, A-1220 Vienna, Austria
Phone: 0043 192 29 007
Mobile: 0043 699 192 29 007
E-Mail: office [at]

a unique statement about your decision to withdraw from this contract, inform (a consigned by mail letter or email). You can do so via the> model withdrawal form, which is not mandatory, however. A right of withdrawal also does not apply to goods which are clearly tailored to the personal needs of the consumer.

Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the period of fourteen days. We bear the cost of returning the goods. You only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.